Delivery Policy

Delivery Terms & Conditions

By placing an order with Rebel Sprouts, you agree to the following delivery terms:

Delivery Timing
Deliveries are made every Monday. While we aim for consistency, exact delivery times are not guaranteed. Generally, points North and West of the city will be delivered between 8AM-12PM, and points South and East between 12PM-4PM. Rebel Sprouts delivers to all points within a 25-mile radius of Boston. 

Delivery Fee
There will be a modest delivery fee of $10 charged to all orders under $50. Fee is waived for any order over this amount. 

Order Cutoff
Orders must be placed by Friday at 12 PM to qualify for the following delivery cycle. Orders placed after the cutoff will be scheduled for the next available delivery. Grown to order requests will be scheduled on or around their anticipated harvest day. 

Delivery Location
Orders will be left at the delivery address provided at checkout. Please ensure accurate details and include any special instructions. If no instructions are provided, we will leave your order in a safe, accessible location at our discretion.

Perishable Product
Microgreens are highly perishable. Customers are responsible for retrieving their delivery promptly. Rebel Sprouts is not responsible for product quality after delivery has been completed.

Although not required, we strongly recommend placing a small cooler or insulated tote at your designated drop off point. 

Missed or Failed Deliveries
If delivery cannot be completed due to incorrect address information or lack of access, the order will be considered fulfilled and is not eligible for refund, including and up to any prepaid delivery fees.

Changes & Cancellations
Order changes or cancellations must be made prior to the weekly cutoff. Once the cutoff has passed, orders are final and cannot be modified.

Subscriptions
Subscription orders renew automatically based on your selected schedule. You may pause, skip, or cancel your subscription at any time before the weekly cutoff.

Liability
By placing an order, you acknowledge that Rebel Sprouts is not liable for delays or issues caused by factors outside of our control, including weather or access limitations.

By completing your purchase, you agree to these terms.